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General Terms

Located in Utah, USA, YMlabs enjoys a low humidity, low precipitation climate; perfect conditions for the storage of raw materials, labels and finished goods. We are well positioned to meet your needs wherever you are in the USA.

On your request YMlabs offers limited free samples of all of our products. We only request that you pay for the shipping. Contact Us and we will be happy to answer any questions you might have.

YMlabs is an FDA-Audited, Client-Approved manufacturer of cosmetic and over-the-counter drug products. We are compliant with all local, state and federal laws related to the manufacturing, marketing and distribution of these products.

General Information

Shipping: FOB Utah, FedEx Preferred

Art: Please include your Purchase Order ID in the subject line of your art related emails. Art needs to be provided in a vector format, preferably Adobe Illustrator (AI), PDF or EPS files. It is best to submit art as CMYK, and not RGB.

CMYK (4-Color) Process Labels: CMYK Labels require ten (10) business days from proof approval to ship date, with the exception of our 5 business day ship items noted in our catalog. CMYK labels are digitally printed in full color, with a glossy laminate for added aesthetics and label protection. Contact Us for high quantity quotes or special requests.

Custom Lip Balm Flavors (Non-Stock): Do you need a flavor match, or something different? How 'bout Bacon flavor....or Fresh Cut Grass Flavor. We can provide a variety of flavors for you. Custom flavors require a minimum order of 2,500 pieces. And here is the GREAT NEWS: YMlabs doesn't charge lab fees for specialty flavors. Contact Us for quotes.

Production lead time:

  • CMYK labels - Ten (10) business days from receipt of an acceptable Purchase Order AND Approval of Art Proof.
  • Please call for rush orders. Rush orders add $.07 (G).

Proofs: Proofs are emailed or faxed within 24 hours upon receipt of acceptable Purchase Orer and Art. There is no charge for the first proof. Any changes that require additional proofs will be billed at $6.00 (G).

Set Up Charges: Set up charges on all new orders are $45.00 (G).

Re-orders:

  • CMYK Labels - No set up charges on exact repeats placed within 3 years of the last order.

Samples: YMlabs is pleased to provide you with the samples you need to conduct business. We offer a limited quantity at No Charge. Please submit a request on the Contact Us page.

Orders for Public Schools: YMlabs requires written authorization for any order that will bear the name, likeness or logo of any public institution of learning. The letter needs to bear a date, and it needs to reference a purchase order or date of agreement and the distributor through which the order will be placed. The letter should also clearly indicate the size of the order and what is being ordered. The letter needs to be on school letterhead and signed by an administrator who has the authority to place orders for products bearing the school's logo. A photocopy of an original Purchase Order from the school to the distributor may satisfy this requirement with approval from YMlabs.